WE PROVIDE CASE STUDY
ANSWERS, ASSIGNMENT
SOLUTIONS, PROJECT REPORTS AND THESIS
ARAVIND - 09901366442 – 09902787224
Business
Communication
1. What are the objectives of communication?
2. Explain the different types
of listening.
3. Discuss in brief the C’s of
Communication.
4. What is agenda?
5. Discuss the importance of
formal communication.
6. ‘A good system of
communication makes use of both oral as well as written means of
communication’. Comment.
7. What is non-verbal
communication?
8. Draft a letter of complaint
on behalf of M/s Ruchi Enterprises of Delhi to M/s Superior Industries, Mumbai
regarding the inferior quality of certain goods received from them.
9. Discuss the purpose of a
presentation.
10. What are the barriers to
good listening skills?
Business
Communication
1. Explain
how watching a movie from another country might help you prepare to interpret
nonverbal behavior from that culture correctly.
2. One
of your co-workers is originally from Saudi Arabia. You like him, and the two
of you work well together. However, he stands so close when you speak with him
that it makes you very uncomfortable. Do you tell him of your discomfort, or do
you try to cover it up ?
1. What
are the communication challenges and barriers Barry faces?
2. What
are some ways Barry might use effective communication as a motivator for
employees to follow safe food handling practices?
3. What
Standard Operating Procedures (SOPs) would be helpful for Barry to implement
and enforce?
1. What were the communication challenges
in the above case study?
2. Was the Secretary right in avoiding the
Ken who came all the way from long distance to gift the complimentary copy?
3. Was it right for Secretary in insisting
to come and take the complimentary copy back physically instead of couriering?
4. Was Secretary a good listener?
5. Did Secretary empathize with Ken?
6. What were the other challenges
prevented smooth communication between Ken and Secretary?
Business communication
1. What is fuzz?
2. Rewrite the given case study simply and precisely.
3.
Do you believe that some people are born writers? Give reason for your answer.
1. What is non-verbal communication? Why do you support that this commercial
relies primarily on non-verbal communication between a young man and a gorgeous
woman? What types of nonverbal communication are being used in this case?
2. Would any of the non-verbal communication in this spot (ad) not
work well in another culture?
3. What ole does music play in this spot? Who is the target market?
4.
Is the music at all distracting from the message?
1. Analyze the reasons for Arvind Pandey’s dilemma.
2. Does Arvind Pandey really face a dilemma?
3. In your view what should Arvind Pandey do? Should he disclose it to
his German Vice President?
1. Comment on the terms and conditions placed by the corporation.
2. What factors influenced the computer company’s decision to accept
the contract?
3. Was it a win-win agreement? Discuss.
BUSINESS
COMMUNICATIONS
1. What are the communication challenges and
barriers Barry faces?
2. What are some ways Barry might use effective
communication as a motivator for employees to follow safe food handling
practices?
3. What Standard Operating Procedures (SOPs)
would be helpful for Barry to implement and enforce?
1. Assume you are working as an operator at a
call center in India and are receiving irate calls from
Americans and Londoners. How would you handle
such calls? Imagine a situation and state you response.
2. “Keep your cool.” What does it mean in terms
of conversation control?
3. Do you agree with the view that such abusive
happenings on telephone do not have any impact on business? Give reason for
your answer.
1) Discuss the question of how much personal
communication should be permitted in a business organization. Defend your view.
2) Define and give examples of active and
passive voice. Explain when each should be used.
3) Explain the logic of using negative words in
email and memorandums to fellow employees that you would not use in letters
carrying similar messages.
4) What is meant by parallelism of headings?
5) Explain the differences between the
present-time viewpoint and the past-time viewpoint.
6) What types of problems are written up as
letter reports? As email reports? Explain the differences.
7) How do the elements of talking help us
communicate better?
WE PROVIDE CASE STUDY
ANSWERS, ASSIGNMENT
SOLUTIONS, PROJECT REPORTS AND THESIS
ARAVIND - 09901366442 – 09902787224
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