WE PROVIDE CASE STUDY
ANSWERS, ASSIGNMENT
SOLUTIONS, PROJECT REPORTS AND THESIS
ARAVIND - 09901366442 – 09902787224
BUSINESS
COMMUNICATION
1.
Identify the three sources of Mr. Basu’s
information.
2.
Discuss the main filter involved in this case.
3.
What should Mr. Basu have done to avoid the
misunderstanding.
4.
Who is to blame for this communication gap? And
Why?
1.
What is Fuzz?
2.
Rewrite the given case study in a succinct
manner.
3.
Do you believe that some people are born
writers? Justify.
1.
Assume you are working as an operator at a call
centre in India and are receiving irate calls from Americans and Lodoners. How
would you handle such calls? Conceive a short conversation between you and your
client, and put it on paper.
2.
“Keep your cool.” What does this mean in term of
conversation control?
3.
Do you agree with the view that such abusive
happenings on the telephone do not have any impact on business? Justify.
4.
1.
Analyse the reasons for Arvind Pandey’s dilemma.
2.
Does Arvind Pandey really face a dilemma ?
3.
In your view what should Arvind Pandey do ? Should he disclose it to his German Vice President ?
BUSINESS
COMMUNICATION
1.
Comment on the appropriateness of the sender’s
tone to a customer.
2.
Point out the old – fashioned phrases and
expressions
3.
Rewrite the reply according to the principles of
effective writing in business.
1. What is
non – verbal communication? Why do you
suppose that this commercial relies primarily on non-verbal communication
between a young man and a gorgeous woman?
What types of non – verbal communication are being used in this case?
2. Would
any of the non-verbal communications in this spot (ad) not work well in another
culture?
3.
What role does music play in this spot?
Who is the target market?
4. Is the
music at all distracting from the message?
5. How
else are radio stations advertised on TV?
1. Do you find Mr. Sinha’s responses to various
questions effective? Give reasons for
your view on each answer given by Mr. Sinha.
2. Rewrite the responses that you consider most
effective to the above questions in a job interview.
3. Mr. Sinha has observed the norm of respectful
behaviour and polite
conversation. But, do you think there is something gone
wrong in his case ? Account for your general
impression of Mr. Sinha’s performance at the interview.
Business
Communication
1. Explain the nature and
general purpose of financial statements
2. What is meant by the term
‘Just-in-Time’ Inventory system?
3. Differentiate between push and pull strategies for promotion
4. Define the term “Material Management”. What are the problems
faced by materials managers in today’s world?
5. Define channel of
communication, discuss different types of channels of business communication
6. What is a bad news message?
7. What do you understand by
the phrase ‘Readers responses are sharpened by Situation’?
8. What is resume deception and
personal data in resume writing?
Q6. What do you know about
‘Adjustment Requests’?
Q7. Which format one should
perceive while writing a report?
Q8. What are Functional Words
and which function they perform?
BUSINESS COMMUNICATION
1. What qualities does a person need to be
a good proofreader ? Are such qualities inborn, or can they be learned ?
2. Proofread the following sentence :
application of these methods in
stores in San Deigo nd Cinncinati have resulted in a 30 drop in robberies an a
50 percent decling in violence there, according at the developers if the
security system, Hanover brothrs, Inc.
1. Explain how watching a movie from
another country might help you prepare to interpret nonverbal behavior from
that culture correctly.
2. One of your co-workers is originally
from Saudi Arabia. You like him, and the two of you work well together. However, he stands so close when you speak
with him that it makes you very uncomfortable. Do you tell him of your
discomfort, or do you try to cover it up ?
1. Think back over the lessons you’ve
learned in life. How did you benefit
from some one telling you the truth about something you were doing wrong ?
2. With a partner, role-play a situation
in which one of you is the boss and the other an employee. The boss is angry because the employee
repeatedly arrives late for work, takes long lunches, and leaves 5 to 10 minutes
early. However, the employee’s work is
always excellent. After the role-play,
analyze what the boss did right and what could be improved.
1. Review two sales letters for
content. List the “Puffery” statements
in each letter.
2. Note any statements in these sales letters
that appear questionable to you. Rewrite
one of the statements, carefully choosing words that won’t be misleading to
consumers.
1. What advantages and disadvantages do
you see in asking store managers at Mrs. Fields to file electronic troubleshooting
reports immediately on the company’s intranet ?
2. What kinds of electronic reports might
a company want to post on its website ?
WE PROVIDE CASE STUDY
ANSWERS, ASSIGNMENT
SOLUTIONS, PROJECT REPORTS AND THESIS
ARAVIND - 09901366442 – 09902787224
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