Saturday 1 August 2015

OPERATIONS MANAGEMENT.990136644. doc.docx

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OPERATIONS MANAGEMENT


Q.1. How would operations strategy for a service industry be different if any from that  for a manufacturing industry?  (It’s an example & explains)

3. What are the levels of aggregation in forecasting for a manufacturing  organization?  How should this hierarchy of forecasts be linked and used

4. How would forecasting be useful for operations  in a BPO (Business processes  outsourcing) unit?  What factors may be important for this industry? Discuss.

5. A good work study should be followed by good supervision for getting good  results.  Explain with an example.

6. What is job evaluation?  Can it be alternatively used as job ranking?  How does  one ensure that job evaluation evaluates the job and not the man?  Explain with examples?

7. What is the impact of technology on jobs?  What are the similarities between job  enlargement & job rotation?  Discuss the importance of training in the content of  job redesign?  Explain with examples?

9. Would a project management organization be different from an organization for  regular manufacturing in what ways?  Examples.

10. How project evaluation different from project appraisal?  Explain with examples.


OPERATION MANAGEMENT


Q1. Suzan has a part-time “cottage-industry” producing seasonal plywood yard ornaments for resale at local craft fairs and bazaars. She currently works a total of 4 hours per day to produce 10 ornaments. a. What is her productivity? b. She thinks that by redesigning the ornaments and switching from use of a wood glue to a hot-glue gun she can increase her production to 20 ornaments per day. What is her new productivity? c. What is her percentage increase (or decrease) in productivity?

Q2. Ahmet grows domatoes in his 100 by 100 meters garden. He then sells the crop at the local farmer’s market. Two summers ago, he was able to produce and sell 1200 kgs of tomatoes. Last summer, he tried a new fertilizer that promised a 20% increase in yield. He harvested 1350 kgs. Did the fertilizer live up to its promise?

Q3. A company has asked YOU to evaluate the firm’s productivity by comparing this year’s performance with last year’s. The following data are available:
______________Last Year This Year OUTPUT 10 500 units 12 100 units Labour Hours 12 000 13 200 Utilities 7 600 MU 8 250 MU Capital 83 000 MU 88 000 MU Has the company improved its PRODUCTIVITY during the past year?

Q4. A firm cleans chemical tank cars in the Bay Gazimagusa area. With standard equipment, the firm typically cleaned 60 chemical tank cars per month. They utilized 10 gallons of solvent, and two employees worked 20 days per month, 6 hours a day. The company decided to switch to a larger cleaning machine. Last February, they cleaned 60 tank cars in only 15 days. They utilized 12 gallons of solvent, and two employees worked 6 hours a day. a. What was their productivity with the standard equipment? b. What is their productivity with the larger machine? c. What is the change in productivity?

Q5. Serra’s Ceramics spent 3 000 MU on a new kiln last year, in the belief that it would cut energy usage 25 % over the old kiln. This kiln is an oven that turns “greenware” into finished pottery. Serra is concerned that the new kiln requires extra labour hours for its operation. Serra wants to check the energy saving of the new oven, and also to look over other measures of their productivity to see if the change really was beneficial. Serra has the following data to work with: Last Year This Year Production (finished units) 4000 4000 Greenware (pounds) 5000 5000 Labour (hrs) 350 375 Capital (MU) 15000 18000 Energy (kWh) 3000 2600 Were the modifications BENEFICIAL?

Q6. Ahmet Uslu makes wooden boxes in which to ship motorcycles. Ahmet and his three employees invest 40 hours per day making the 120 boxes. a. What is their productivity? b. Ahmet and his employees have discussed redesigning the process to improve efficiency. If they can increase the rate to 125 per day, what would be their new productivity? c. What would be their increase in productivity?

Q7. Magusa Metal Works produces cast bronze valves on an assembly line. On a recent day, 160 valves were produced during an 8-hour shift. Calculate the productivity of the line.

Q8. Kleen Karpet cleaned 65 rugs in April, consuming the following resources: Labour: 520 hours at 13 MU/hour Solvent: 110 litres at 5 MU/litre Machine Rental: 20 days at 50 MU/day a. What is the labour productivity? b. What is the multifactor productivity?


OPERATIONS MANAGEMENT

a) Lean Production
b) Global Strategies fir Hospitality services
c) Material Requirements Planning
Q.2) Explain Briefly the process Analysis of Manufacturing Process Selection and
Design?
Q.3) Define Supply Chain Strategy and Explain its feature and nature?
Q.4) Distinguish between goods and services. What are the challenges faced by
Services marketers?
Q.5) Discuss the features and nature of Project Management?
Q.6) Explain in brief the Synchronous Manufacturing and Theory of Constraints?
Q.7) Discuss the essence Quality Management in Focus On six Sigma?
Q.8) What is Aggregate Sales and Operations Planning?



OPERATIONS MANAGEMENT

Q1) Explain the concept Six Sigma. Bring out the significance of Six Sigma in Quality
Management?
Q2) Define Project Management and explain its nature and features?
Q3) What is Process Analysis? Explain the steps in Manufacturing Process Selection
and Design?
Q4) Enumerate and explain the Theory of Constraints?
Q5) Write short notes (any two)
a) Inventory Control
b) Operations Scheduling
c) Aggregate Sales and Operations Planning
Q6) Explain the following concept (any two)
1) Product Design
2) Strategic Capacity Management
3) Lean Productions
Q7) Define Material Requirements Planning. Discuss its various components?
Q8) What is Supply Chain Strategy? Discuss its characteristics?



OPERATIONS MANAGEMENT



Q1) How many shirts will Ram have to press to break even?
Q2) So far Ram’s workload has varied from 50 to 200 shirts a day. How long would it take to break even on the new press at the low demand estimate? At the high demand estimate?

Q3) If Ram cuts his price to $ 0.99 a shirt, he expects to be able to stabilize his customer base at 250 shirts per day. How long would it take to break even at the reduced price of $ 0.99?

Q4) Should Ram cut his price and buy the new press?

CASE STUDY : 2

Q1) Determine the average number of planes that will stack up waiting to land?
Q2) Find the average time a plane must wait in line before it can lead?
Q3) Calculate the average time it takes a plane to clear the runway once it has notified the airport that it is in the vicinity and wants to land?
Q4) The FAA has a rule that an air traffic controller can, on the average, land planes a maximum of 45 minutes out of every hour. There must be 15 minutes of idle time available to relieve the tension. Will this airport have to hire an extra air traffic controller?

CASE STUDY : 3
Q1) Discuss the general terms how forecasting might be used for planning to address these specific problems?
Q2) Explain the role of forecasting in initiating a TQM approach?
Q3) What are the types of forecasting methods that might be used?
Q4) Describe the Delphi method for forecasting?

CASE STUDY : 4
Q1) What are the different costs of poor quality and costs of quality assurance that might be associated with this quality problem?
Q2) Explain the term quality?
Q3) Discuss the dimensions of quality for manufacturing products?
Q4) Discuss the dimensions of quality for services?

WE PROVIDE CASE STUDY ANSWERS, ASSIGNMENT SOLUTIONS, PROJECT REPORTS AND THESIS


ARAVIND - 09901366442 – 09902787224


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